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PLATINUM PROTECTION PLANGOLD PROTECTION PLANPRECISION TUNE-UPSSYSTEM INSPECTIONS

Platinum Protection Plan

Our Ultimate Comfort Platinum Protection Plan is the new standard of care for heating and air conditioning components. With this program, our NATE-certified technicians will fix these components for FREE, Day or night, 24/7/365, with no deductible, no diagnostic charge, and no service cost. All your service and maintenance visits are FREE. Nobody gives you this much peace of mind.

And there’s more! Under the plan, you’ll automatically receive an instant allowance towards the purchase of a brand new home comfort system!.

The Platinum Protection Plan ensures you’re protected against:

  • Expensive repair bills; service coverage for many heating and cooling components.
  • Rising energy costs through energy reducing Precision Tune-Ups performed by NATE-certified professional technicians.
  • Price Increases, with an instant, complimentary replacement allowance for the purchase of your next heating and air conditioning system, and even more benefits year after year

You could save thousands of dollars with a Platinum Protection Plan. Schedule now, or call us right now to get your Platinum Protection Plan today! We’ll need to run a standard Performance Inspection as part of the Plan’s evaluation.

 

Frequently Asked Questions

Why Have our Platinum Maintenance Agreement?

Our Platinum Maintenance Agreement not only includes all the benefits of our valuable Performance Inspection and Precision Tune-Ups, it has other cool features like the kind described below. These advantages distinguish this agreement as something exceptional.

  •  FREE parts and labor warranty on your entire heating and cooling system.
  • Credit towards a replacement system.
  • Valuable customer-only coupons and offers.
  • Priority Service means when you call, your needs come first, no matter how busy we are.
  • Perpetual Payment. No need to renew or resign all the time.
  • Flexible Scheduling. Schedule service at convenient times 7am to 7pm. Your convenience comes first.
  • Biocide Evaporator Pan Treatment FREE with each Precision Tune-Up visit! Reduce the likelihood of algae and other fungus in the cooling equipment’s drain pan.

So call us at 610-750-8314 to enroll today, or simply schedule an appointment online.

How do I purchase Platinum Protection?

Schedule an appointment with Ultimate Comfort and let us know you are interested in the ‘Platinum Protection Service’. A technician will perform a complimentary System Inspection. The home comfort system must pass the inspection to qualify for Platinum coverage.

What types of HVAC equipment is covered under the Platinum Protection Plan?

  • Heating – natural gas, oil or propane furnaces and boilers, and air handlers.
  • Cooling/Heat Pumps – electric powered central air conditioning or heat pumps.

What additional services will I receive?

Two annual Precision Tune-ups for each piece of covered equipment are included, as well as all the discounts and additional benefits of a Platinum Maintenance Agreement.

How do I renew the Plan?

The Plan auto-renews unless a written termination request is received by Ultimate Comfort Heating & Cooling.

Is the plan transferable?

The Plan can be transferred to the home’s new owner. The plan does not automatically transfer to the former owner’s new home. In this case, a new Plan can be purchased upon completion of a System Inspection.

Is there anything not covered?

Indoor air quality accessories and ductless systems are not covered under the Plan. See the Plan Terms for additional exclusions and complete details.


Platinum Protection Plan Terms & Conditions

100% SATISFACTION GUARANTEE

We agree to accept responsibility for your 100% complete satisfaction with the materials and the work provided by us and paid for by you.

PAYMENT INFORMATION

When the customer authorizes payment by “Automatic Credit Card Debit”, the customer authorizes the company to charge a monthly installment from the customer’s account beginning the month application is approved. The automatic monthly payment will continue until a written notice of termination is received by the company. Company may change or increase monthly installment charge and automatically debited or charged to customers who authorize “Automatic Credit Card Debit”.

EQUIPMENT

The annual investment to be paid by Customer under this Agreement is based upon the maintenance of the Equipment and Accessories listed on the face of the Agreement (or on approved attached sheet) as a complete hearing and/or air conditioning system. Customer may not delete Equipment or Accessories from the annual maintenance provided hereunder. In the event additional equipment is added to Customer’s hearing and /or air conditioning system, the same will be covered at an increase of the annual charge.

CUSTOMER’S RIGHT TO CANCEL

You may cancel this agreement at any time during the period that end ten (10) days after the day you receive a written copy of the agreement. You do not need to give the supplier a reason for canceling during this 10-day period. Customer may cancel this Agreement by mailing a written notice of cancellation to Company. In the event of cancellation by Customer, Customer shall receive a prorated refund of the payments made by Customer for the current term of the Agreement.

Company warrants that all work performed hereunder will be completed in a professional manner and said work shall be free from defects in workmanship for a period of twelve (12) months from the date said work was performed. All parts will be guaranteed for a period of five (5) years. Company’s obligation for defective products and/or workmanship or any damage caused thereby, and Buyer’s exclusive remedy, shall be limited to the replacement of any defective parts or workmanship and shall be conditioned upon Company receiving verification of part failure by Ultimate Comfort’s technical staff. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICLUA PURPOSE. COMPANY SHALL NOT BE SUBJECT TO AND DISCLAIMS ALL CONSEQUENTIAL INCIDENTAL AND CONTINGENT DAMAGES WHATSOEVER.

EMERGENCY SERVICE TODAY OR YOU DON’T PAY

Company agrees that it shall respond for emergency service within 24 hours of the service call and, if it fails to do so, shall waive the diagnostic fee normally charged for such an NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY SHALL NOT BE SUBJECT TO AND DISCLAIMS ALL CONSEQUENTIAL, INDIRECT, INCIDENTAL, CONTINGENT AND PUNATIVE DAMAGES WHATSOEVER.

TRANSFERABILITY

This Agreement is transferable to the subsequent owner of the location in which the Equipment and Accessories are located, provided that Company receives written notification of the sale of the property within sixty (30) days of transfer.

ENTIRE AGREEMENT

This Agreement sets for the entire Agreement between the parties and supersedes all other agreements either written or oral concerning the subject of this Agreement. To the extent permitted by applicable law, in the event Company cannot reach Customer after three reasonable attempts or is not permitted to perform the service after three attempts to schedule such service, then Customer agrees that company shall have fulfilled its obligations as to such service hereunder, and company shall retain all funds associated with service and be relieved of any further obligations to provide the services. By purchasing a Platinum Protection Plan you expressly consent and permit Ultimate Comfort to contact you by phone (via live operator or automated call) to schedule and provide you with the products and services associated with your Service Plan. You consent to receive future communications and advertising about the products and services we offer via phone, email or mail. You may withdraw your consent to this additional communication at any time by contacting U.C. by phone, email or mail.

COVERAGE PERIOD AND RENEWAL

The initial term of the Platinum Protection Plan (the “Plan”) is 1 year from the date of enrollment (the “Coverage Year”), except as specifically noted in this document. Coverage will renew automatically each year on the anniversary of the enrollment date (the “Renewal Date”) unless:

(i) you have given Ultimate Comfort (“UC”) written notice no later than 10 days after the Renewal Date that you do not wish to renew your coverage; or

(ii) UC has given you notice prior to the Renewal Date that your coverage will not be renewed.

At any time, UC may modify these Terms and Conditions, including annual Plan coverage prices. Prior to the Renewal Date, UC will notify you of any changes to these Terms and Conditions, and such changes will automatically be in effect from the Renewal Date.

EQUIPMENT COVERED

You may elect coverage for individual units/components or systems as follows (unless otherwise excluded in these terms and conditions). The coverage cost will vary depending upon your election.

(a) Heating: The Plan covers the following: residential natural gas furnace, oil furnace, boiler (excluding drain system), or air handler.

(b) Cooling/Heat Pumps: The Plan covers the residential electric powered central air conditioning unit/heat pump unit in residences comprised of 2 or fewer dwelling units.

Exclusions: The Plan does NOT cover: indoor air quality accessories, water source heat-pumps, ductless air conditioning systems, wall unit air conditioning systems, natural gas powered air conditioning, and high velocity air conditioning units. It also does not include Heat Exchanger and Compressor.

SERVICES COVERED

The Plan covers: (a) diagnosis, repair, and replacement of problem parts within your “heating unit / cooling unit” and the thermostat, with some exceptions noted below. Labor and replacement costs are included for parts and services covered by the Plan; (b) twice annual check-up and cleaning of your heating unit and air conditioning unit. These annual maintenance visits will be scheduled by UC based on availability during the Coverage Year. The Plan does NOT cover: aftermarket filter replacement, replacement of consumable parts (examples: UV bulbs, fuses, filters), refill, vacuuming, boiler system drainage, flushing of the heat exchanger, all waterside components (unless otherwise noted), and additional cleaning that is required due to either insufficient maintenance prior to joining the Plan or due to uses inconsistent with the product’s intended use.

QUALIFYING EQUIPMENT

UC shall perform an inspection of all equipment prior to initiation of the coverage period to determine if the equipment qualifies for coverage under this agreement. UC reserves the right to refuse coverage for any equipment for any or no reason. In the event UC determines that additional service is necessary for equipment to qualify for coverage, UC will provide such additional service during its first maintenance visit at an additional charge. UC reserves the right to refuse coverage for any equipment if repairs required to qualify for coverage, as determined by UC, are not made prior to coverage.

THERMOSTAT FAILURE

If your thermostat fails, UC will provide a replacement with a make/model of UC’s choice that enables similar operation of your current dependent heating, ventilation, and/or air conditioning equipment. Zone thermostats/controls, programmable thermostat controls, and/or Wi-Fi capable thermostats are not covered by the Plan.

ANCILLARY EQUIPMENT

The Plan does NOT cover: (a) Heating: ancillary equipment such as air conditioners, humidifiers, condensate pumps, air cleaners, or parts added on to your heating unit to accommodate such equipment, or repairs to the furnace made necessary as a result of faulty ancillary equipment; (b) Cooling: ancillary equipment such as furnaces, humidifiers, condensate pumps and air cleaners, or repair to the air conditioning unit made necessary as a result of faulty ancillary equipment.

UNAVAILABLE PARTS

UC will attempt to obtain replacement parts or appropriate substitutes as quickly as reasonably possible. UC is not liable for delay in obtaining parts due to limited availability. In the event that UC is not able to obtain a replacement part, or obtain it at a commercially reasonable cost, UC will not be liable for the related replacement. In any such case, you or UC may terminate the Plan coverage for the equipment involved. If there has not been a prior service call paid by the Plan in the current Coverage Year, the annual repair coverage premium will be refunded in full upon such termination. If a prior service call has been made, liability of UC will be as set forth in the “Miscellaneous” portion of these terms and conditions.

EXCLUDED COSTS

The Plan does not cover the costs of problem diagnosis and service, repair, parts replacement, or adjustment in circumstances where:

  • equipment fails due to lack of maintenance, including, but not limited to, lack of filter maintenance;
  • the problem relates to improper sizing or application of equipment;
  • the furnace/air conditioning unit has been turned off;
  • the thermostat is not at the proper setting;
  • the pilot has been extinguished by someone other than an UC technician;
  • the household electrical fuse or breaker required for the furnace/air conditioning unit is blown;
  • repair or replacement relates to a part not specifically listed in these Terms and Conditions as covered by the Plan or to a manufacturer’s parts recall;
  • repair or replacement is needed as the result of abuse, tampering, alterations, or repairs done by other than an UC technician;
  • Installation, application or operation is inconsistent with the manufacturer’s installation instructions (including but not limited to mismatched components);
  • damage of a purely cosmetic nature;
  • To avoid unnecessary costs, please review the above list prior to calling UC for service.

LIABILITY

Damages resulting from the failure of replacement parts or services performed under the plan are not the responsibility of UC, unless such damages result from UC’s negligence. Program service does not cover any material, parts and labor required as the result of abuse, vandalism, fire, freezing, acts of God, power or water supply outages, rodent infestation, or other abnormal conditions.

MISCELLANEOUS

  • If you cancel prior to the Renewal Date, any payments owing on the annual premium become due;
  • Plan coverage is not transferable to another residence and, except as specifically noted in this document, is non-refundable. If you move, the balance of the Plan coverage then in effect remains with the heating/cooling unit and will be transferred to the new owner;
  • UC reserves the right to assign our rights and/or obligations in connection with the Plan and your coverage to a third party;
  • Pre-existing problems are excluded from coverage;
  • UC will determine whether parts replacement or repairs are necessary;
  • Service and parts must be provided solely by UC. UC will not reimburse you for the cost of services performed or parts replaced by another contractor;
  • All parts replaced under the Plan become the property of UC; and
  • UC reserves the right to discontinue at any time the Plan and/or your coverage thereunder. If UC discontinues the Plan and/or your coverage thereunder, UC’s liability will be restricted to refunding the unexpired portion of the annual charge, if any, and to completing any repairs or parts replacements covered by the Plan for which you have notified UC up to the date the Plan and/or coverage is discontinued. Furthermore, if UC has performed service under this agreement that exceeded the purchase price of this agreement, UC will not be obligated to refund the unexpired portion of the annual charge.

REPLACEMENT ALLOWANCE

In the event UC determines that replacement of covered equipment is necessary, UC will provide a replacement allowance towards the new equipment, as well as a credit equivalent to the unexpired portion of the annual charge applicable to the purchase of a new system from UC.

Gold Protection Plan

Does your heater or air conditioner sound more like a jet engine? How about your energy bills, getting sky-high? A Gold Protection Plan can help fix these problems before they happen. With this program, our NATE-certified technicians will fix these components Day or night, 24/7/365. We can schedule and perform maintenance on your furnace or air conditioner before peak energy usage seasons, to help keep you cool all summer and warm all winter. Pre-scheduling an HVAC maintenance tune-up simply saves you money and energy when you need it.

 

The Gold Protection Plan ensures you’re protected against:

  • Expensive repair bills; service coverage for many heating and cooling components.
  • Rising energy costs through energy reducing Precision Tune-Ups performed by NATE-certified professional technicians.

You could save thousands of dollars with a Gold Protection Plan. Schedule now, or call us right now to get your Gold Protection Plan today! We’ll need to run a standard Performance Inspection as part of the Plan’s evaluation.

 

Frequently Asked Questions

Why Have our Gold Maintenance Agreement?

Our Gold Maintenance Agreement not only includes all the benefits of our valuable Performance Inspection and Precision Tune-Ups, it has other cool features like the kind described below. These advantages distinguish this agreement as something exceptional.

  • Instant 10% discount on furnace and air conditioner parts and repair services and qualifying air quality products and services! You save money automatically, every day.
  • A Lifetime Thermostat Warranty. If your thermostat ever goes out, we’ll replace it for FREE.
  • Valuable customer-only coupons and offers.
  • Priority Service means when you call, your needs come first, no matter how busy we are.
  • Perpetual Payment. No need to renew or resign all the time.
  • Flexible Scheduling. Schedule service at convenient times 7am to 7pm. Your convenience comes first.
  • Biocide Evaporator Pan Treatment FREE with each Precision Tune-Up visit! Reduce the likelihood of algae and other fungus in the cooling equipment’s drain pan.

So call us at 610-750-8314 to enroll today, or simply schedule an appointment online.

How do I purchase Gold Protection?

Schedule an appointment with Ultimate Comfort and let us know you are interested in the ‘Gold Protection Service’. A technician will perform a complimentary System Inspection. The home comfort system must pass the inspection to qualify for Platinum coverage.

What types of HVAC equipment is covered under the Gold Protection Plan?

  • Heating – natural gas, oil or propane furnaces and boilers, and air handlers.
  • Cooling/Heat Pumps – electric powered central air conditioning or heat pumps.

What additional services will I receive?

Two annual Precision Tune-ups for each piece of covered equipment are included, FREE lifetime thermostat warranty, as well as all the discounts and additional benefits of a Gold Maintenance Agreement.

How do I renew the Plan?

The Plan auto-renews unless a written termination request is received by Ultimate Comfort Heating & Cooling.

Is the plan transferable?

The Plan can be transferred to the home’s new owner. The plan does not automatically transfer to the former owner’s new home. In this case, a new Plan can be purchased upon completion of a System Inspection.

Is there anything not covered?

Indoor air quality accessories and ductless systems are not covered under the Plan.


Gold Protection Plan Terms & Conditions

100% SATISFACTION GUARANTEE

We agree to accept responsibility for your 100% complete satisfaction with the materials and the work provided by us and paid for by you.

PAYMENT INFORMATION

When the customer authorizes payment by “Automatic Credit Card Debit”, the customer authorizes the company to charge a monthly installment from the customer’s account beginning the month application is approved. The automatic monthly payment will continue until a written notice of termination is received by the company. Company may change or increase monthly installment charge and automatically debited or charged to customers who authorize “Automatic Credit Card Debit”.

EQUIPMENT

The annual investment to be paid by Customer under this Agreement is based upon the maintenance of the Equipment and Accessories listed on the face of the Agreement (or on approved attached sheet) as a complete hearing and/or air conditioning system. Customer may not delete Equipment or Accessories from the annual maintenance provided hereunder. In the event additional equipment is added to Customer’s hearing and /or air conditioning system, the same will be covered at an increase of the annual charge.

CUSTOMER’S RIGHT TO CANCEL

You may cancel this agreement at any time during the period that end ten (10) days after the day you receive a written copy of the agreement. You do not need to give the supplier a reason for canceling during this 10-day period. Customer may cancel this Agreement by mailing a written notice of cancellation to Company. In the event of cancellation by Customer, Customer shall receive a prorated refund of the payments made by Customer for the current term of the Agreement.

Company warrants that all work performed hereunder will be completed in a professional manner and said work shall be free from defects in workmanship for a period of twelve (12) months from the date said work was performed. All parts will be guaranteed for a period of five (5) years. Company’s obligation for defective products and/or workmanship or any damage caused thereby, and Buyer’s exclusive remedy, shall be limited to the replacement of any defective parts or workmanship and shall be conditioned upon Company receiving verification of part failure by Ultimate Comfort’s technical staff. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICLUA PURPOSE. COMPANY SHALL NOT BE SUBJECT TO AND DISCLAIMS ALL CONSEQUENTIAL INCIDENTAL AND CONTINGENT DAMAGES WHATSOEVER.

EMERGENCY SERVICE TODAY OR YOU DON’T PAY

Company agrees that it shall respond for emergency service within 24 hours of the service call and, if it fails to do so, shall waive the diagnostic fee normally charged for such an NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY SHALL NOT BE SUBJECT TO AND DISCLAIMS ALL CONSEQUENTIAL, INDIRECT, INCIDENTAL, CONTINGENT AND PUNATIVE DAMAGES WHATSOEVER.

TRANSFERABILITY

This Agreement is transferable to the subsequent owner of the location in which the Equipment and Accessories are located, provided that Company receives written notification of the sale of the property within sixty (30) days of transfer.

ENTIRE AGREEMENT

This Agreement sets for the entire Agreement between the parties and supersedes all other agreements either written or oral concerning the subject of this Agreement. To the extent permitted by applicable law, in the event Company cannot reach Customer after three reasonable attempts or is not permitted to perform the service after three attempts to schedule such service, then Customer agrees that company shall have fulfilled its obligations as to such service hereunder, and company shall retain all funds associated with service and be relieved of any further obligations to provide the services. By purchasing a Platinum Protection Plan you expressly consent and permit Ultimate Comfort to contact you by phone (via live operator or automated call) to schedule and provide you with the products and services associated with your Service Plan. You consent to receive future communications and advertising about the products and services we offer via phone, email or mail. You may withdraw your consent to this additional communication at any time by contacting U.C. by phone, email or mail.

COVERAGE PERIOD AND RENEWAL

The initial term of the Gold Protection Plan (the “Plan”) is 1 year from the date of enrollment (the “Coverage Year”), except as specifically noted in this document. Coverage will renew automatically each year on the anniversary of the enrollment date (the “Renewal Date”) unless:

(i) you have given Ultimate Comfort (“UC”) written notice no later than 10 days after the Renewal Date that you do not wish to renew your coverage; or

(ii) UC has given you notice prior to the Renewal Date that your coverage will not be renewed.

At any time, UC may modify these Terms and Conditions, including annual Plan coverage prices. Prior to the Renewal Date, UC will notify you of any changes to these Terms and Conditions, and such changes will automatically be in effect from the Renewal Date.

EQUIPMENT COVERED

You may elect coverage for individual units/components or systems as follows (unless otherwise excluded in these terms and conditions). The coverage cost will vary depending upon your election.

(a) Heating: The Plan covers the following: residential natural gas furnace, oil furnace, boiler (excluding drain system), or air handler.

(b) Cooling/Heat Pumps: The Plan covers the residential electric powered central air conditioning unit/heat pump unit in residences comprised of 2 or fewer dwelling units.

Exclusions: The Plan does NOT cover: indoor air quality accessories, water source heat-pumps, ductless air conditioning systems, wall unit air conditioning systems, natural gas powered air conditioning, and high velocity air conditioning units. It also does not include Heat Exchanger and Compressor.

SERVICES COVERED

The Plan covers: (a) repair, and replacement of problem parts within your “heating unit / cooling unit” and the thermostat, with some exceptions noted below. (b) twice annual check-up and cleaning of your heating unit and your air conditioning unit. These annual maintenance visits will be scheduled by UC based on availability during the Coverage Year. The Plan does NOT cover: aftermarket filter replacement, replacement of consumable parts (examples: UV bulbs, fuses, filters), refill, vacuuming, boiler system drainage, flushing of the heat exchanger, all waterside components (unless otherwise noted), and additional cleaning that is required due to either insufficient maintenance prior to joining the Plan or due to uses inconsistent with the product’s intended use.

QUALIFYING EQUIPMENT

UC shall perform an inspection of all equipment prior to initiation of the coverage period to determine if the equipment qualifies for coverage under this agreement. UC reserves the right to refuse coverage for any equipment for any or no reason. In the event UC determines that additional service is necessary for equipment to qualify for coverage, UC will provide such additional service during its first maintenance visit at an additional charge. UC reserves the right to refuse coverage for any equipment if repairs required to qualify for coverage, as determined by UC, are not made prior to coverage.

THERMOSTAT FAILURE

If your thermostat fails, UC will provide a replacement with a make/model of UC’s choice that enables similar operation of your current dependent heating, ventilation, and/or air conditioning equipment. Zone thermostats/controls, programmable thermostat controls, and/or Wi-Fi capable thermostats are not covered by the Plan.

ANCILLARY EQUIPMENT

The Plan does NOT cover: (a) Heating: ancillary equipment such as air conditioners, humidifiers, condensate pumps, air cleaners, or parts added on to your heating unit to accommodate such equipment, or repairs to the furnace made necessary as a result of faulty ancillary equipment; (b) Cooling: ancillary equipment such as furnaces, humidifiers, condensate pumps and air cleaners, or repair to the air conditioning unit made necessary as a result of faulty ancillary equipment.

UNAVAILABLE PARTS

UC will attempt to obtain replacement parts or appropriate substitutes as quickly as reasonably possible. UC is not liable for delay in obtaining parts due to limited availability. In the event that UC is not able to obtain a replacement part, or obtain it at a commercially reasonable cost, UC will not be liable for the related replacement. In any such case, you or UC may terminate the Plan coverage for the equipment involved. If there has not been a prior service call paid by the Plan in the current Coverage Year, the annual repair coverage premium will be refunded in full upon such termination. If a prior service call has been made, liability of UC will be as set forth in the “Miscellaneous” portion of these terms and conditions.

EXCLUDED COSTS

The Plan does not cover the costs of problem diagnosis and service, repair, parts replacement, or adjustment in circumstances where:

  • equipment fails due to lack of maintenance, including, but not limited to, lack of filter maintenance;
  • the problem relates to improper sizing or application of equipment;
  • the furnace/air conditioning unit has been turned off;
  • the thermostat is not at the proper setting;
  • the pilot has been extinguished by someone other than an UC technician;
  • the household electrical fuse or breaker required for the furnace/air conditioning unit is blown;
  • repair or replacement relates to a part not specifically listed in these Terms and Conditions as covered by the Plan or to a manufacturer’s parts recall;
  • repair or replacement is needed as the result of abuse, tampering, alterations, or repairs done by other than an UC technician;
  • Installation, application or operation is inconsistent with the manufacturer’s installation instructions (including but not limited to mismatched components);
  • damage of a purely cosmetic nature;

To avoid unnecessary costs, please review the above list prior to calling UC for service.

LIABILITY

Damages resulting from the failure of replacement parts or services performed under the plan are not the responsibility of UC, unless such damages result from UC’s negligence. Program service does not cover any material, parts and labor required as the result of abuse, vandalism, fire, freezing, acts of God, power or water supply outages, rodent infestation, or other abnormal conditions.

MISCELLANEOUS

  • If you cancel prior to the Renewal Date, any payments owing on the annual premium become due;
  • Plan coverage is not transferable to another residence and, except as specifically noted in this document, is non-refundable. If you move, the balance of the Plan coverage then in effect remains with the heating/cooling unit and will be transferred to the new owner;
  • UC reserves the right to assign our rights and/or obligations in connection with the Plan and your coverage to a third party;
  • Pre-existing problems are excluded from coverage;
  • UC will determine whether parts replacement or repairs are necessary;
  • Service and parts must be provided solely by UC. UC will not reimburse you for the cost of services performed or parts replaced by another contractor;
  • All parts replaced under the Plan become the property of UC; and
  • UC reserves the right to discontinue at any time the Plan and/or your coverage thereunder. If UC discontinues the Plan and/or your coverage thereunder, UC’s liability will be restricted to refunding the unexpired portion of the annual charge, if any, and to completing any repairs or parts replacements covered by the Plan for which you have notified UC up to the date the Plan and/or coverage is discontinued. Furthermore, if UC has performed service under this agreement that exceeded the purchase price of this agreement, UC will not be obligated to refund the unexpired portion of the annual charge.

Precision Tune-Ups

Don’t wait until you have a problem with your equipment before giving it a Tune-up. Instead, schedule our Precision Tune-Up right now, it can help you save more on your monthly energy costs. In fact, routine furnace and AC maintenance is vital to efficient, worry-free heating and cooling.

Others may claim they know how to do a tune-up, but get the facts first. Some of these so-called “tune-ups” are nothing more than a basic HVAC System Inspection. Here’s the bottom line: nothing compares to our twice yearly full 22-point Heating and 17-point Air Conditioning Precision Tune-Ups. Our tune-ups are so thorough you’ll marvel at our expertise and the improved performance of you system.

Why should you utilize our high-quality maintenance and tune-ups? Because our services include:

Furnace Tune-Up:

  • Check thermostat calibration
  • Clean and adjust furnace burner assembly
  • Clean furnace ignition assembly
  • Check combustion air
  • Test furnace starting capabilities
  • Examine heat exchanger for damage and corrosion
  •  Monitor flue draft
  • Test furnace safety controls
  •  Inspect gas piping
  •  Clean and/or replace standard air filters
  •  Measure for correct air flow
  •  Tighten electrical connections
  • Measure volts and amps
  • Lubricate all moving furnace parts
  • Clean condensate drains
  • Measure temperature difference between supply air and return air
  • Adjust gas pressure
  •  Adjust pilot
  • Monitor heating cycle
  • In place, clean and adjustment of blower components
  • Examine furnace installation quality
  • Examine equipment condition area, and clearances

Air Conditioner Tune-Up:

  • Check thermostat calibration
  • Monitor refrigerant pressure
  • Test AC starting capabilities
  • Test air conditioner safety controls
  • Clean and/or replace standard air filters
  • In place, clean and adjustment of blower components
  • Measure for correct air flow
  • Tighten electrical connections
  • Measure volts and amps
  • Lubricate all moving parts
  • Clean condensate drain
  • Measure temperature difference between supply air and return air
  • Monitor cooling cycle
  • Inspect evaporator coil
  • Examine installation quality
  • Examine equipment condition area, and clearances
  • Clean condenser coil

System Inspections

Give your home a heating and cooling checkup. With a Performance Inspection, our NATE-certified expert technician will go over your heating and cooling system from top to bottom to give you peace of mind.

Our detailed visual furnace and air conditioning analysis locates any potential furnace, air conditioner and air quality issues and needed HVAC repairs or risks. Best of all, our experts will tell you if your system needs maintenance or replacement. That’s a lot of benefits from such a low cost service.

Our System Inspections include a visual check on:

  • Thermostat calibration
  • Air filter
  • Blower components
  • Correct airflow
  • Electrical connections
  • Proper system operation
  • Installation quality
  • Equipment area
  • Equipment clearances
  • Equipment condition
  • Condenser
  • Evaporator coils
  • Starting capabilities
  • Safety controls
  • Temperature differentiation
  • Refrigerant pressure
  • Condensate drains
  • Equipment match
  • Heat mode
  • Defrost cycle
  • Auxiliary heat operation
  • Heat exchanger
  • Ignition assembly
  • Burner assembly
  • Venting
  • Vent clearances
  • Combustion air
  • Gas pressure
  • Gas piping

Let us know if you think your furnace or air conditioning needs an inspection! We have provided many heating and cooling services like furnace and ac inspections, furnace repairs, and ac repairs to clients around Wernersville, Reading, Temple, Wyomissing, Leesport, Douglassville and all Berks County!